Frequently Asked Questions
General
You can register here as a customer. Please note that a valid VAT number is required to register as a customer.
If you have forgotten your password, you can retrieve it here. If you still cannot log in, or you cannot remember which e-mail address you used to create an account, please contact us and together we will arrange that you can log in again.
To consult the prices of our products, you need an account. You can create an account on this page.
To add items to your wishlist, click on the heart icon at the top right of the item's image. This marks the item as a favorite and automatically adds it to your personal wishlist.
You can find more information about the wish list on this page.
Offer your stock
You can offer your products using the following form on our site.
Order
Unfortunately, it is not possible to buy from Meekes as a private individual. Meekes focuses exclusively on business customers.
Yes, the minimum order amount in the webshop and in the Trade Market is € 200,- excl. VAT.
Our minimum order quantities vary depending on the product. To be able to offer the best prices, we often apply a minimum order quantity. This can be found on the product page.
Yes, you can. On the product page, you will find the button "Buy entire stocklot? Ask for the best price" with which you can request to buy an entire stocklot at our best price.
No, it is unfortunately not possible to reserve products with us.
Unfortunately, it is not possible to request a product sample. However, you can take a look at all our products at the Trade Market in Winterswijk.
Once your order has been placed and paid for, sometimes it is still possible to change it. This is because the order is quickly processed, packed and prepared for shipment. Do you still want to make changes? Please contact us as soon as possible after placing your order at the following phone number +31 573 - 450 400.
You will receive the invoice by e-mail once your order has been dispatched.
Unfortunately, we cannot take back the products you ordered incorrectly. However, if there is a problem with your order, such as a defective or damaged product, please contact us within the specified period.
Visit us
After our relocation, we no longer have a Cash & Carry. From now on, you are welcome to visit our Trade Market. Click here for more information about the Trade Market.
There is no need to make an appointment to visit our Trade Market, you are welcome during our regular opening hours.
Delivery
The shipping costs differ per destination country as does the order amount for free delivery. You can find all shipping information on this page.
Orders are usually shipped within two working days after receipt of payment. All deliveries are made by Dachser, Parcel International, Tielbeke, B. van Zuuk transport or with our own transport.
For shipping information and an overview of the countries to which Meekes ships, we recommend you to visit this shipping information page.
Yes, you can. At the end of the ordering process, in the delivery options, you can indicate that you wish to collect your order. For the collection of your order you are welcome at our Trade Market in Winterswijk.
If your order has not been delivered, is incomplete or damaged/broken, you must report this within five working days in writing or by e-mail (support@meekestrade.com). In case of breakage, we would like to immediately receive photos of the products with this e-mail. After the notification in writing, you will receive our confirmation. If we acknowledge your complaint, we will discuss the best solution with you.
Other questions
You can stay informed about new products and offers from Meekes by signing up for our newsletters on this page.
Of course, we will be happy to help you increase your sales, including through the Internet. Meekes holds the copyright to almost all images & all texts. Would you like to check whether an image is available for use for your online shop? Contact support@meekestrade.com.
On our contact page you will find the various possibilities to get in touch with us.